OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
161 ratings and 51 comments received in the last 90 days.
09 May 2022
The sale went through smoothly and quickly, the team worked together so I could collect on my birthday. Which was amazing.
03 May 2022
They were very helpful with their great service, it was very on time, they care a lot towards all customers in Sytner Luton BMW especially Mr Jamil Hanif and also Mr Steve Hudson.
01 May 2022
Because I cannot fault the service given.
19 July 2022
Very good service
18 July 2022
This is the 1st service of my service plan and overall experience went well
18 July 2022
They were efficient
17 July 2022
The customer service agents were friendly and helpful
17 July 2022
They did everything I asked and the car came back nice and clean
14 July 2022
I have to say Sytner with both Nikki and the technician Andy were amazing they did in 2 visits more to commit me to BMW than 30 years trying and not succeeding to own one of your cars. They both deserve recognition for their great work
11 July 2022
Service advisers are always excellent
11 July 2022
Job fully completed, on-time to expectations.
10 July 2022
Work i required was completed to a satisfactory standard.
10 July 2022
I get everything I expect from reputable dealer. Professional, timely and friendly service, they look after the car very well and provide best solution.
05 July 2022
Outstanding service from this dealer. We were kept advised from placing the order to delivery. Hand over was effected in an informative manner which enabled the vehicle to be driven away confidently.